The review of your app is taking longer than expected 解决方案

最近不少开发者在提交 App Store 审核时被拒,拒绝原因齐刷刷:

Other - Other

Hello,

The review of your app is taking longer than expected. Once we have completed our review, we will notify you via Resolution Center.

If you would like to inquire about the status of this review, you may file a request via the Apple Developer Contact Us page.

Best regards,

App Store Review

字面上意思是这次 review 时间会很长,等 review 完成之后,会通知您。

分析:

这次苹果没有给出具体原因,只是说我们要花更长时间,尔等就乖乖等着吧。

我们的APP是一个月更新一次,而且这次更新只是很小的改动。所以基本不可能是APP有啥问题,除非是苹果审核规则有所改变。

 

网上查了一圈,基本没有明确的原因,苹果目前也没给出解释。猜测有以下几种可能:

  • 苹果审核机制变了;
  • 苹果要审查你的账号了;
  • 苹果最近太忙了,知道要延迟审核,先给你的 reject 放在那,等轮到你了再说。
  • 考虑到最近的特殊大环境,有可能是ZZ原因。

我们该怎么做?

等着呗,文字里都说了,有新的进展会通知我们。

如果你很着急,就点击 Apple Developer Contact Us 直接联系 Apple。

 

2020-06-24 更新

联系了苹果,苹果先立马自动回复了一封邮件。然后又过了两天,给出了正式回复,内容如下:

Hello Ethan,

Thank you for contacting App Store Review. I understand that you would like to speed up the review process of your app, "***(your app name)."

 

We understand your concern regarding the extended review time of your app. However, we still need additional time for review.

No action has been taken against your app at this time, and I have escalated your request to the appropriate internal team. After we complete your app’s review, we will notify you via Resolution Center of any next steps.

We appreciate your continued patience. Your case number is **********.

Best regards,

Claudio
App Store Review

这下就明了了,苹果说还没开始review,需要更多的时间,你耐心等待吧。

OK, I'm right here waiting for you......

 

2020-6-28 更新

苹果终于有空审核了,顺利通过。

所以,遇到这种情况,你只需要等待就行了。


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